Job notes from real service calls, posted every Tuesday and Thursday. Guides, case studies and company news are here too.
What broke, why it broke, and how we fixed it.
Insights from B&M Mechanical: HVAC and refrigeration field notes from New York City.
Field notes from B&M Mechanical ( Next note Tue 27 Oct )
Latest New every Tuesday and Thursday (B&M — 01)
22 Oct 2026 Job note 2 min read
A catering kitchen's walk-in wasn't pulling down. Compressor running on the roof, box sitting warm, and the gauges said the evaporator was being starved: low suction, high superheat.
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By equipment Walk-ins to rooftops (B&M — 02)
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Everything Notes, guides, case studies, news (35 entries)
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Job notes 20 Guides 7 Case studies 5 Company news 3
Equipment
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Walk-ins 12 Ice machines 8 Rooftop units & AC 5 Reach-ins & prep tables 5 Splits & ductless 4 Controls & thermostats 4 Maintenance 6 Heating 1
35 entries, newest first
22 Oct 2026 The valve that meters everything Job note · Walk-ins ↗ 20 Oct 2026 The blinking light already knew Job note · Ice machines ↗ 15 Oct 2026 A condenser packed with flour Job note · Reach-ins & prep tables ↗ 13 Oct 2026 A rooftop coil frozen by dirty filters Job note · Rooftop units & AC ↗ 8 Oct 2026 A cheap control running an expensive box Job note · Walk-ins ↗ 6 Oct 2026 Scale is what’s eating your ice machine Job note · Ice machines ↗ 1 Oct 2026 Doors propped open on a 90-degree day Job note · Rooftop units & AC ↗ 29 Sep 2026 Cooked at the terminal block Job note · Reach-ins & prep tables ↗ 24 Sep 2026 No complaint yet Job note · Rooftop units & AC ↗ 22 Sep 2026 A 1998 evaporator, iced solid Job note · Walk-ins ↗ 17 Sep 2026 Cocktail bar: three back-bar coolers, one iced solid and freezing the garnish Case study · Reach-ins & prep tables ↗ 17 Sep 2026 Catering kitchen: the walk-in that would not pull down, then the 15-ton rooftop unit Case study · Walk-ins ↗ 17 Sep 2026 Care-facility kitchen: a freezer creeping up, two failed defrost timers, both boxes back overnight Case study · Reach-ins & prep tables ↗ 17 Sep 2026 Butcher’s cold room: a blocked drain, two evaporators and a new expansion valve in one visit Case study · Walk-ins ↗ 17 Sep 2026 Walk-in freezer floor rebuilt from the subfloor up, inside a working kitchen Case study · Walk-ins ↗ 17 Sep 2026 A room people learn to live with Job note · Splits & ductless ↗ 15 Sep 2026 The parts of an install nobody photographs Job note · Splits & ductless ↗ 10 Sep 2026 Four heads, one roof, one system to balance Job note · Splits & ductless ↗ 8 Sep 2026 Building a walk-in freezer floor from the subfloor up Job note · Walk-ins ↗ 3 Sep 2026 Thirty feet from the ice Job note · Walk-ins ↗ 1 Sep 2026 A confident, precise, wrong number Job note · Walk-ins ↗ 27 Aug 2026 White ice is not an ice problem. Job note · Ice machines ↗ 27 Aug 2026 The controller said “Making Ice.” The bin disagreed. Job note · Ice machines ↗ 27 Aug 2026 This Manitowoc quit every afternoon. Job note · Ice machines ↗ 12 Aug 2026 Ice Is Food. Start Treating It That Way. Guide · Ice machines ↗ 5 Aug 2026 Top 3 things health department looks for and how to avoid getting shut down Guide · Ice machines ↗ 5 Aug 2026 3 signs your walk-in cooler is about to fail Guide · Walk-ins ↗ 16 Jul 2026 Our Russell walk-in is warm. Job note · Walk-ins ↗ 5 Apr 2026 B&M Mechanical is officially your Universal Coolers Authorized Service Provider Company news · Reach-ins & prep tables ↗ 5 Apr 2026 B&M Mechanical is officially your GE Authorized HVAC Pro Company news · Splits & ductless ↗ 1 Apr 2026 B&M Mechanical is now an authorized service provider for Manitowoc Company news · Ice machines ↗ 14 Jan 2025 Do I turn the heat off when I’m not home? Guide · Controls & thermostats ↗ 10 Jan 2025 Is a maintenance plan worth the money? Guide · Maintenance ↗ 9 Jan 2025 8 Heating Scenarios That Need Immediate Attention Guide · Heating ↗ 28 May 2019 Top 5 Commercial HVAC Issues and How to Fix Them Guide · Rooftop units & AC ↗
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Guides Longer reads (B&M — 04)
Longer reads for the people who run the equipment.
9min
Under the FDA Model Food Code, ice isn't a garnish, a convenience, or an afterthought. It's legally classified as a food product.
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4min
Eight heating failures that should not wait until morning, from gas smells and short cycling to no heat in a rental, and what to do first in each case.
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4min
The five commercial HVAC failures we see most in NYC restaurants and retail, what causes each one, and which fixes hold up versus which ones come back.
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3min
What an HVAC and refrigeration maintenance plan covers, what it prevents, and how to judge whether one pays for itself in a NYC business or home.
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Five jobs written up in full, from the first call to the parts list.
Case studies · field photo
Case studies The long version (B&M — 05)
From the office Company news (B&M — 06)
Authorizations, milestones and news from the shop.
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