Box running warm? Dispatch runs 24/7, and average emergency response is under two hours.
Commercial refrigeration repair in New York City. Reach-ins, prep tables, display cases and bar coolers, diagnosed before anything gets replaced.
If it heats or cools, it’s handled.
We repair commercial refrigeration for restaurants, bars, hotels, bakeries, butchers and catering kitchens across New York City.
Equipment we repair and maintain, all makes and models, glycol machines included:
Reach-in refrigerators and freezers, lowboys and undercounter units. Defrost timers and controls, condensing units, condenser coils and door seals.
- Reach-in refrigerators
- Reach-in freezers
- Lowboys
- Undercounter units
A prep table that stops cooling can look like a dead compressor when the real fault is a burnt terminal harness, a start relay or an overload. We check those before anyone quotes a compressor.
- Prep tables
- Compressor terminals
- Start relays
- Run capacitors
Display cases, deli cases and fish cases that have to hold product at temperature in front of customers.
- Display cases
- Deli cases
- Fish cases
Back-bar coolers that freeze the garnish or sweat. We check the coil, the defrost and the door seals, and look at the matching units while we are under the bar.
- Back-bar coolers
- Defrost
- Door seals
Compressors and condensing units, evaporators, expansion valves, driers and drains. New valves are brazed in, the system is evacuated and superheat is set with the box running.
- Compressors
- Evaporators
- Expansion valves
- Drain lines
Iced coils, defrost and controls, condensing units and floor builds. Walk-ins have a page of their own: walk-in cooler and freezer repair.
Universal Coolers authorized, and the equipment on our job sheets.
- Universal Coolers
- Authorized service provider: priority dispatch for warranty repairs and direct access to OEM parts.The announcement
- Continental 2F
- Two-door reach-in freezer in a nursing-home kitchen. Its defrost timer had stopped; a new electronic timer had the box back to temperature overnight.Case study
- Sporlan EFSE-1-1/2-C
- 1.5-ton R-404A expansion valve, corroded at the capillary, replaced with a new drier in a butcher’s cold room. Superheat set with the box running.Case study
- Trenton
- Two-fan ceiling evaporator in the same cold room, serviced on the same visit along with both drain pans and the condensate pump.Case study
- Back-bar coolers
- Three under a cocktail bar, one coil iced solid. Thawed, defrost and door seals checked, product zones measured at 37.0 and 36.1°F.Case study
- Prep table compressor
- Burnt terminal connectors replaced with a new harness; relay, overload, run capacitor and delay-on-make timer checked. The compressor was healthy.Job note
Refrigeration calls from the job log: what failed, and how it got fixed.
Case studies
Three jobs written up in full, from the first call to the parts list.
- Butcher’s cold room: a blocked drain, two evaporators and a new expansion valve in one visitCase study · Walk-ins
- Care-facility kitchen: a freezer creeping up, two failed defrost timers, both boxes back overnightCase study · Reach-ins & prep tables
- Cocktail bar: three back-bar coolers, one iced solid and freezing the garnishCase study · Reach-ins & prep tables
Job notes
Short notes from real service calls, newest first. Clients are described, never named.
Dispatch runs 24/7. Average emergency response is under two hours, nights and weekends included.
Emergency service · field photoThe rest of the kitchen, and the roof above it.
Refrigeration questions we hear most.
Or call 718 802 1700 →Common questions about commercial refrigeration repair
Yes. We work on all makes and models of commercial refrigeration, from reach-ins and lowboys to display cases and glycol machines, and we are a Universal Coolers authorized service provider.
Not always. On one restaurant prep table the compressor was healthy and the connectors on its terminals had burnt; a new harness fixed it. Have the connections checked before anyone quotes you a compressor.
Often it is the defrost. When a mechanical defrost timer stops, the coil never defrosts, ices a little more each day and the box can no longer hold. A new timer and a thawed coil had one freezer back to temperature overnight.
A working thermometer that shows the box holding below 41°F, condensation and leaks, and mold in the ice machine. More in our note on what the health department looks for.
All of New York City: Manhattan, Brooklyn, Queens, the Bronx and Staten Island. Dispatch runs 24 hours a day, seven days a week.
Box running warm, or not holding at all?
Call or text dispatch at any hour,
or book a visit online.